Keeping Our Guests Safe

UPDATED:  June 23, 2020

NEW Social Distancing House Rules Now in Place for Our Guests

Beginning Wednesday, June 24, 2020, at 5:00 PM guests of the Palm Pavilion Inn must wear face coverings while in most indoor public places within Pinellas County (Clearwater Beach is in Pinellas County). Several exceptions were provided. Among them:

  • The mandate cannot conflict with the Americans with Disabilities Act.
  • It does not apply if a person is strictly adhering to social distancing and there are 10 or fewer people in the location who are also maintaining social distancing.
  • If a person is under age 18, that person’s use of a face covering is left to the discretion of that person’s parent, guardian or an accompanying adult. 

Palm Pavilion Inn guests are encouraged to bring their mask, however, a limited number of disposable masks will be available.

 

Regarding the Palm Pavilion Beachside Grill & Bar … by order of the Pinellas County Board of Commissioners, guests of the restaurant must wear face coverings in all indoor areas unless seatedCustomers can remove their face coverings while seated in the dining room. Penalties for non-compliance apply.

As a licensed restaurant, the Palm Pavilion dining guests will be able to be served alcohol. Our bar continues to be open, however, it is now capacity controlled. Visit our hostess stand to check in for the restaurant or if the bar is full. Our live music has been put on hiatus.

Guests are encouraged to bring their mask, however, a limited number of disposable masks will be available. The Palm Shoppe offers Palm signature masks for purchase.

UPDATED:  May 1, 2020

As an essential business, the Palm Pavilion Inn is open 24/7 and our beaches re-open on Monday, May 4, 2020 at 7:00 a.m. 

Our guests and staff are like family. And just like many of you, over the last several months we have been focused on doing all the things necessary to keep our family and friends safe and healthy.

In addition to following all of the CDC and other government agency guidelines, we wanted to share some specific details of how we are going the extra mile. Because we are a small operation in number of rooms and staff, we have always been able to set and adhere to high standards for cleanliness. Be assured that we have now accelerated our efforts:

  • When guests check out, we strip the bedding down to the box spring and mattress. Everything is washed from the pillow protectors to the blankets to the mattress pad, etc. For the near term, we’ve removed all the decorative throw pillows, magazines, menus, etc.
  • We are using hospital-grade disinfectant wipes to clean the desk chairs, window sill areas, in-room safes, fan pulls, latches and light switches, curtain pulls and wands, etc.
  • Our bathrooms get a lot of attention. Every surface is touched with an antibacterial cleaner, except the floor which is bleached. This includes wall tiles, the sink and faucet, toilet bowls inside and out, towels bars, etc. – down to the hooks on the backs of the doors.
  • Next, we spray disinfectant on all the TV remotes, phones, doorknobs, closet hangers, lamp switches and bases, etc.
  • All food prep items, dishware and utensils in our apartments and efficiencies are being cleaned in a hot soapy bleach solution for maximum disinfecting. The flat surfaces are being cleaned in a similar manner. 
  • The hard floor surfaces in our apartments are being washed with soap and bleach, too.
  • Package Terminal Air Conditioner (PTAC) unit filters are changed after every guest departure.
  • Daily housekeeping is our standard. However, if a guest prefers that housekeeping not enter their room, we ask that you hang the Do Not Disturb sign on your door. Please bundle your trash and leave outside your door. Extra towels can be ordered; we will bag them and hang on your door.

A few words about our public areas:

  • Our lobby area, including the front desk, is cleaned with an antibacterial cleaner several times a day. Hand sanitizer is here for our staff and guests to use.
  • Before filling your cup with complimentary morning coffee, guests can sanitize or wash their hands in our lobby restroom. We are asking everyone to take a new coffee cup rather than refilling his/her old one.
  • One staff member is responsible each day to make sure all the entrance and exit doors, railings and every doorknob are disinfected, too.
  • If you’re looking to use our pool, know that it is treated with chemicals to sanitize and disinfect. Our lounge chairs are spaced per state of Florida guidelines and all furniture is sanitized after each use.
  • Our small staff is very conscientious about hand washing and sanitizing. As a precaution, we are taking temperatures of staff each morning when they arrive. Anyone with a fever or showing signs of being sick are sent home immediately.
  • Personal protective equipment (PPE) is available to any staff member on request.
  • The Palm Pavilion Grill & Bar will re-open on Monday, May 4th. They have taken similar measures for cleanliness; details are posted on their website.

We subscribe to the belief that fresh air, sunshine* and time relaxing outdoors or on the beach bring health benefits.

Should you have any specific concerns, please reach out to me:  1) via phone (U.S. and Canada) 1-800-433-7256 or 727-446-6777 or 2) by using the Contact link on the top of the page on our website.

Be safe. We can do this together.

Debbie Welsh
General Manager
Palm Pavilion Inn
TripAdvisor Ranked #4 out of 95 for Clearwater & Clearwater Beach
Best of St. Pete/Clearwater – Best Boutique Hotel

P.S.  For Helpful Info from the CDC, click here.

St. Pete/Clearwater is still a safe place to travel to, as the federal government has not issued any restrictions that affect travel to our area. For details, visit here.

*Daniel Kuritzkes, MD an infectious diseases expert at Brigham and Women’s Hospital in Boston and a professor at Harvard Medical School, stated, “sunshine can help rapidly diminish infectivity of viruses on surfaces.”  

Centers for Disease Control and Prevention

For those that are traveling, please follow these important recommendations:

  • Do not travel if you are sick.
  • Those at high risk should avoid large groups of people as much as possible. This includes gatherings such as concert venues, conventions, church services, sporting events, and crowded social events. People at high risk should also avoid cruise travel and non-essential air travel.
  • Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing; going to the bathroom; and before eating or preparing food.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
  • Avoid touching your eyes, nose and mouth.
  • Avoid close contact with people who are ill.
  • Cover your mouth and nose with a tissue when you cough or sneeze and throw it away. If you don’t have a tissue, cough or sneeze into your upper sleeve, not your hands.
  • If you feel well, it is not necessary to wear a facemask. Facemasks are most effective when used by people who are already ill to prevent them from spreading viruses and other germs.
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